Privacy Policy - Spinbet
This Privacy Policy applies to all users of Spinbet, an online gaming platform operated by Oceanus Mysteria SRL. By accessing or using Spinbet, users acknowledge that their personal data will be handled in accordance with this policy.
Privacy Policy - Spinbet
This Privacy Policy applies to all users of Spinbet, an online gaming platform operated by Oceanus Mysteria SRL. By accessing or using Spinbet, users acknowledge that their personal data will be handled in accordance with this policy.
Types of Information Collected
Spinbet collects both personal and non-personal data during the course of providing its services.
The following table outlines the categories of data collected and their purposes.
|
Data Category |
Examples |
Purpose |
|---|---|---|
|
Identity Data |
Full name, date of birth, username |
Account registration, age verification |
|
Contact Data |
Email address, mobile number, residential address |
Account management, communications |
|
Identity Verification Data |
Government-issued ID, passport, driver's licence |
KYC compliance, fraud prevention |
|
Financial Data |
Payment method details, transaction history |
Processing deposits and withdrawals |
|
Technical Data |
IP address, device type, browser type, session data |
Platform security, fraud detection |
|
Usage Data |
Login history, game activity, betting history |
Service improvement, compliance monitoring |
How Personal Data Is Used
Spinbet processes personal data for several clearly defined purposes related to the delivery and maintenance of its services.
Personal data is used for the following purposes:
- Account registration and management, including identity verification
- Processing financial transactions, including deposits and withdrawals
- Conducting KYC checks and ongoing due diligence
- Detecting and preventing fraudulent activity
- Providing customer support and responding to user enquiries
- Operating responsible gambling tools such as deposit limits and self-exclusion
Legal Basis for Processing
Legal bases for processing include performance of a contract, compliance with legal obligations, legitimate interests, and user consent where required.
Data Sharing and Third Parties
Spinbet does not sell personal data to third parties. However, personal data may be shared with specific categories of third parties where necessary.
Third parties with whom data may be shared include:
- Payment service providers and financial institutions
- Identity verification and KYC service providers
- The Tobique Gaming Commission and other regulatory authorities
- Fraud prevention and security service providers
Data Retention Policy
Personal data is retained for as long as necessary to fulfil the purposes for which it was collected. After the applicable retention period, data is securely deleted or anonymised.
Cookies and Tracking Technologies
Spinbet uses cookies and similar tracking technologies on its platform.
Categories of cookies used may include:
- Strictly necessary cookies, required for core platform functions
- Analytical or performance cookies, which collect aggregated usage data
- Functional cookies, which remember user preferences and settings
Data Security Measures
Spinbet implements technical and organisational measures including SSL encryption, access controls, and activity logging. Access to personal data is restricted to personnel with a legitimate need.
User Rights and Data Access
Users have rights in relation to personal data held about them, which may include:
- The right to access personal data held by Spinbet
- The right to request correction of inaccurate data
- The right to request deletion, subject to retention obligations
- The right to withdraw consent where processing is based on consent
To exercise these rights, users may contact the data protection team at [email protected].
Contact for Privacy Requests
For questions or requests relating to this Privacy Policy, users may contact Spinbet's data protection team.
- Email (Data Protection): [email protected]
- General Support Email: [email protected]
- Live Chat: Available 24 hours a day, 7 days a week via the Spinbet platform
FAQ
During registration, Spinbet collects full name, date of birth, username, email address, and residential address.
Data is shared only with necessary service providers and is not sold.
Contact the Spinbet data protection team at [email protected]
Contact the Spinbet data protection team at [email protected] for assistance.
